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EU e-Inclusion Report

European Union e-inclusion report

Document's Table of Contents
Section Page
Key messages 3
Introduction 4
- Two dimensions of e-Inclusion 4
- The policy framework 4
- The focus of the report 5
Proposals from the ESDIS High LevelGroup 6
Part A: The challenge for e-Inclusion 8
1. Digital opportunities - not to be missed 8
2. Digital divides - targets for e-Inclusion 9
3. Demand for e-Inclusion 12
Part B: Policy areas for e-Inclusion - Towards a co-ordinated approach 15
1. Exploiting the Information Society's potential for disadvantaged people 15
1.1. Appropriate on-line content and services 15
1.2. Fostering local communities through on-line services and networks 18
1.3. Realising ICT job opportunities for disadvantaged people 19
2. Removing barriers in the Information Society 22
2.1. Raising awareness of the Information Society's opportunities 22
2.2. Making ICT available and affordable 23
2.2.1. Public Internet Access Points (PIAP) 24
2.2.2. Incentives for individual access to ICT 27
2.2.3. ICT-infrastructures for peripheral and less-favoured areas 28
2.2.4. e-Inclusion through new technologies - Mobiles and digital TV 29
2.3. e-Learning for e-Inclusion: promoting digital literacy for disadvantaged people 30
2.4. e-Accessibility: tackling technical barriers for people with disabilities 32
3. Strategies and Actors 34
3.1. An integrated approach to e-Inclusion 34
3.2. Combining efforts by all stakeholders 35
Conclusions 37

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